Frequently Asked Questions for Customers
We've collected the most common questions so you can easily find the answers and have all the information you need.
The photos are distributed by class teachers a few days after the gallery closes, so buyers don't have to pay for shipping.
After the gallery expires, printed photos can no longer be purchased — only digital versions are available. This helps ensure everyone gets their prints in one batch without extra shipping fees, avoids overloading the school with logistics for weeks, and speeds up delivery for those who order early.
There is no fee for the photography session or for viewing the gallery. It's simply an opportunity to capture a few moments from the school year — and if you like the pictures, you can choose to buy them.
There is no delivery fee, as the entire school orders in one batch, keeping costs minimal — there's no need to break it down by individual orders.
Yes, if you don't want your child to be photographed, please fill out the opt-out form on our website or simply talk to your child and ask them not to participate. We never force anyone — if we notice any reluctance, we don't proceed with the photos.
If you have a quality complaint about the printed photos, please email us at the provided address and we'll get in touch with you. ugyfelszolgalat@iskolaevkonyv.hu
No registration is required to make a purchase.
You can pay by credit card or bank transfer, just like in any online store. For transfers, payment must be completed within 72 hours, and processing can take up to 2 business days.
According to tax regulations effective from September 1, 2022, only private individuals can make purchases in our online store.
On the iskolaevkonyv.hu page with the provided password.
Digital photos can be downloaded within minutes after payment.
Note that these files are available for only two weeks, so please download them to your own device!
The download link will be sent to the email address you provide during purchase, so make sure it's entered correctly!
Note that these files are available for only two weeks, so please download them to your own device!
The download link will be sent to the email address you provide during purchase, so make sure it's entered correctly!
We only send gallery access to the school directly. For data protection reasons, sharing it with others is discouraged...
Our Frequently Asked Questions page for Photographers is available at this link .